Применение в качестве национального стандарта РФ прекращено

ГОСТ ISO 9001-2011 Системы менеджмента качества. Требования

Библиография

[1]

ISO 9004:2000

Quality management systems - Guidelines for performance improvements

_______________

С 01.11.2009 г. вместо ISO 9004:2000 действует ISO 9004:2009.

[2]

ISO 10001:2007

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations

[3]

ISO 10002:2004

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

[4]

ISO 10003:2007

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

[5]

ISO 10005:2005

Quality management systems - Guidelines for quality plans

[6]

ISO 10006:2003

Quality management systems - Guidelines for quality management in projects

[7]

ISO 10007:2003

Quality management systems - Guidelines for configuration management

[8]

ISO 10012:2003

Measurement management systems - Requirements for measurement processes and measuring equipment

[9]

ISO/TR 10013:2001

Guidelines for quality management system documentation

[10]

ISO 10014:2006

Quality management - Guidelines for realizing financial and economic benefits

[11]

ISO 10015:1999

Quality management - Guidelines for training

[12]

ISO/TR 10017:2003

Guidance on statistical techniques for ISO 9001:2000

[13]

ISO 10019:2005

Guidelines for the selection of quality management system consultants and use of their services

[14]

ISO 14001:2004

Environmental management systems - Requirements with guidance for use

[15]

ISO 19011:2011

Guidelines for quality and/or environmental management systems auditing

[16]

IEC 60300-1:2003

Dependability management - Part 1: Dependability management systems

[17]

IEC 61160:2005

Design Review

[18]

ISO/IEC 90003:2004

Software engineering - Guidelines for the application of ISO 9001:2000 to computer software

[19]

ISO Brochure

Quality management principles

______________

Доступна на сайте http://www.iso.org.

[20]

ISO Brochure

Selection and Use of the ISO 9000:2000 family of standards

_______________

Доступна на сайте http://www.iso.org.

[21]

ISO Handbook

ISO 9001:2000 for Small Businesses - What to do; Advice from ISO/TC 176

_______________

Будет обновлен в соответствии с ISO 9001:2008.

[22]

ISO Journal

ISO Management Systems (a bimonthly publication which provides comprehensive cover age of international developments relating to ISO's management system standards, including news of their implementation by diverse organizations around the world)

_______________

Доступны в Центральном секретариате ИСО (sales@iso.org).


УДК 658.562.014:006.354

МКС 03.120.10

Т59

ОКСТУ 0025

Ключевые слова: система менеджмента качества, требования к системе менеджмента качества, ответственность руководства, менеджмент ресурсов, процессы жизненного цикла продукции, мониторинг, измерение, документированная процедура




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М.: Стандартинформ, 2018