ГОСТ Р ИСО/МЭК 19086-1-2019 Информационные технологии (ИТ). Облачные вычисления. Структура соглашения об уровне обслуживания (SLA). Часть 1. Обзор и концепции

[1]

ISO 9241-171:2008

Ergonomics of human-system interaction - Part 171: Guidance on software accessibility

[2]

ISO/IEC 17998,

Information technology - SOA Governance Framework

[3]

ISO/IEC 19086-2,

Information technology - Cloud computing - Service level agreement (SLA) framework - Part 2: Metrics

[4]

ISO/IEC 19086-3,

Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements

[5]

ISO/IEC 19086-4,

Information technology - Cloud computing - Service level agreement (SLA) framework and technology - Part 4: Security and privacy

[6]

ISO/IEC 19944,

Information technology - Cloud computing - Data and their flow across devices and cloud services

[7]

ISO/IEC 20000-1,

Information technology - Service management - Part 1: Service management system requirements

[8]

ISO/IEC 24751-1,

Information technology - Individualized adaptability and accessibility in e-learning, education and training - Part 1: Framework and reference model

[9]

ISO/IEC 27001,

Information technology - Security techniques - Information security management systems - Requirements

[10]

ISO/IEC 27002,

Information technology - Security techniques - Code of practice for information security controls

[11]

ISO/IEC 27017,

Information technology - Security techniques - Code of practice for information security controls based on ISO/IEC 27002 for cloud services

[12]

ISO/IEC 27018,

Information technology - Security techniques - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors

[13]

ISO/IEC 27040,

Information technology - Security techniques - Storage security

[14]

ISO 29100:2011,

Information technology - Security techniques - Privacy framework

[15]

ISO/IEC TR 29138 (all parts),

Information technology - Accessibility considerations for people with disabilities

[16]

ISO/IEC 29151,

Information technology - Security techniques - Code of practice for personally identifiable information protection

[17]

ISO/IEC 38500,

Information technology - Governance of IT for the organization

[18]

ISO/IEC 40500,

Information technology - W3C Web Content Accessibility Guidelines (WCAG) 2.0

[19]

ISO/IEC Guide 71,

Guide for addressing accessibility in standards

[20]

BS 10012:2009,

Data protection. Specification for a personal information management system

[21]

EN 301 549,

Accessibility requirements suitable for public procurement of ICT products and services in Europe (CEN/CENELEC/ETSI)

[22]

JIS Q 15001:2006,

Personal information protection management systems - Requirements

[23]

NIST/SP 800-53,

Security and privacy controls for federal information systems and organizations

[24]

Section 508 of the Rehabilitaion Act of 1973, US Government statute, Standards for IT systems for people with disabilities

УДК 006.34:004

ОКС 35.020

Ключевые слова: информационные технологии, облачные вычисления, соглашение об уровне обслуживания (SLA), компоненты SLA