ГОСТ Р 56853-2016/ISO/IEC TS 17021-3:2013 Оценка соответствия. Требования к органам, проводящим аудит и сертификацию систем менеджмента. Часть 3. Требования компетентности для проведения аудита и сертификации систем менеджмента качества (Переиздание)

[1]

ISO/TR 10013

Guidelines for quality management system documentation

[2]

ISO 10015

Quality management - Guidelines for training

[3]

ISO 10018

Quality management - Guidelines on people involvement and competence

[4]

ISO 19011:2011

Guidelines for auditing management systems

[5]

ISO 9000

Quality management systems - Fundamentals and vocabulary

[6]

ISO 9001

Quality management systems - Requirements

[7]

ISO 9004

Managing for the sustained success of an organization - A quality management approach

[8]

ISO 10005

Quality management systems - Guidelines for quality plans

[9]

ISO 10002

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

[10]

ISO 10001

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations

[11]

ISO 10003

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

[12]

ISO 10004

Quality management - Customer satisfaction - Guidelines for monitoring and measuring

[13]

ISO 10012

Measurement management systems - Requirements for measurement processes and measuring equipment

[14]

ISO 10014

Quality management - Guidelines for realizing financial and economic benefits

[15]

ISO/TR 10017

Guidance on statistical techniques for ISO 9001:2000

[16]

ISO 9001

Auditing Practices Group: www.iso.org/tc176/ISO9001AuditingPracticesGroup

[17]

ISO 19011

Auditing Management Systems: www.iso.org/19011auditing

[18]

ISO TC 176/SC2

Home Page: ISO TC/176/SC2

УДК 658.562:006.354

ОКС 03.120.20

Ключевые слова: сертификация, системы менеджмента, компетентность, аудит, орган по сертификации